Lab 5: Configuring Hub Services

Objective and Tasks

  1. Configure Hub Services.
  2. Configure a Hub Services setting.

Task 1: Configure Hub Serivices

You configure Hub Services in your Workspace ONE UEM tenant.

  1. Open the Workspace ONE UEM administration console.

    1. On the ControlCenter Windows taskbar, click the Google Chrome icon.

    2. From the bookmarks bar, select Workspace ONE UEM.

You can also enter http://omnissatraining.awmdm.com/Airwatch in the address bar to access the console page.

  1. Log in to Workspace ONE UEM.

    • User name: studentadmin{labid}

    • Password: Pa$$w0rd

  2. In the center-left of the console, click the Organization Group drop-down menu and verify that Student{labid} organization group is selected.

  3. In the navigation pane at the top, select Groups & Settings. Then, in the navigation on the left, select Configurations. The Configurations page appears. 

If you see a Welcome screen, click Go to Configuration.

  1. Enter Intelligent Hub in the Configurations search box.

  2. Select Intelligent Hub from the search results.

  3. Click the Intelligent Hub hyperlink.

The Workspace ONE Intelligent Hub configuration page opens.

  1. Click Get Started.

The Activate Hub Services dialog box appears.

  1. Enter your Workspace ONE Access tenant details.

  • Tenant URL: https://{labid}.us0.wss.workspaceone.com

  • Leave Client ID and Secret blank for now. You will return to fill in those fields after the next steps.

  1. Leave the Workspace ONE UEM admin console open. In a new tab of the browser go to the Omnissa Access Admin console.

https://{labid}.us0.wss.workspaceone.com

  1. Sign in with your credentials

  • User name: admin

  • Password: Pa$$w0rd

  1. In the Omnissa Access admin console, navigate to Settings and select OAuth 2.0 Management. Then, select the UEM tab.

  2. Click Generate Client.

  • Client ID = studentadmin

  • UEM Server URL = https://omnissatraining.awmdm.com

  1. Click Generate Client.

  2. Copy both the Client ID and Shared Secret into a notepad.

  3. Navigate back to the browser tab where Workspace ONE UEM Intelligent Hub configuration is open.

  4. Paste the Client ID and Secret into the Activate Hub Services window.

  5. Click Test Connection. You should see a "Test connection successful" message.

  6. Click SAVE.

You are redirected to the Workspace ONE Intelligent Hub configuration page with the settings configured.

Task 2: Configure a Hub Services setting

You configure custom notifications using Hub Services.

  1. On the Intelligent Hub Configurations page, scroll down and click Launch to open the Hub Services settings.

NOTE: If you get HTTP Error page open a new tab and type https://{labid}.us0.wss.workspaceone.com/hubconsole/admin-console.

The Getting started with Hub Services page appears.

  1. Scroll down and click Begin.

  2. In the navigation pane on the left, select Notifications & Banners.

  3. Click Get Started and select New and select Create Notification.

  4. Configure the Custom Notification Definition settings.

    1. Enter Techzone in the Name text box.

    2. Verify that Organization Groups is selected in the Target Audience Type drop-down menu.

    3. Next to Organization Group, enter Student{labid} in the search box and select Student{labid} from search result.

  5. Under Priority, select Standard.

  6. Click Next.

  7. Configure the Content settings.

    1. Enter Become familiar with Omnissa TechZone in the Title text box.

    2. Enter Providing employees a link to Omnissa TechZone for all Workspace ONE learning needs in the Description text box.

    3. Scroll down to Actions and enter Click Here in the Action Button Text text box.

    4. From the Action Button Behavior drop-down menu, select Open In.

    5. Enter https://techzone.omnissa.com in the Link text box.

    6. Turn on the Make Action Repeatable toggle.

  8. Click Next and click Next again, then click Publish.

Wait for the services to configure.

The Status column on the Notifications page shows "Error" because no device has been enrolled yet.

  1. In the navigation pane on the left, select App Catalog, and then click on Configuration.

  2. Under Platforms, verify that the Android, iOS, macOS, and Windows toggles are turned on.

  3. To return to the Workspace ONE UEM console, click your username in the upper right corner and select Log Out.

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