Lab 13: Monitoring Endpoints
Objective and Tasks
Review and monitor endpoints:
- Review Endpoint Settings
- Access the Workspace ONE UEM Monitor
Task 1: Review Endpoint Settings
You review the configured endpoint settings.
- Log in to the ControlCenter desktop VM.
- User name: administrator
- Password: Pa$$w0rd
- Open Chrome and log in to the Workspace ONE UEM console.
- User name: studentadmin{labid}
- Password: Pa$$w0rd
- On the Workspace ONE UEM console menu bar, verify that Student{labid} is selected from the Organization Group drop-down menu.
- In the navigation pane on the left, select Devices > Dashboard.
- Metrics for all devices enrolled at the selected organization group (OG) and below are included.
- Review the available device details sections, such as Security, Ownership, Last Seen, Platforms, and Enrollment.
- In the navigation pane, select Devices > List View and review the available actions.
- To adjust which devices are shown, click Filters.
- To set up a pending device record for enrollment, click Add Device.
- After reviewing the Add Device dialog box, you can click Cancel and then click OK to return to the Device List View without making changes.
- To change the view, click the Layout drop-down menu.
- Additional settings include manual refresh, the Export drop-down menu, and the Search List search box.
- To view bulk management settings, select the check box to the left of a device row. To perform these actions on multiple devices at the same time, select multiple check boxes.
- To force the devices to check in, click Query.
- To send a message, click Send.
- To lock the devices, click Lock.
- To show more management settings, click More Actions.
- To the right of the friendly name, point to the Folder icon. Additional device details appear, most importantly the Group ID.
- Under General Info, click the friendly name hyperlink of the device to open the Details View.
- The device name that appears under General Info is called the friendly name.
- Select each tab and review the respective device details.
- Click the More drop-down menu to review additional tabs.
- Review the device commands that are available in the top-right corner of the Device Details View page.
- Click More Action drop-down menu and review the available controls.
- Enterprise Wipe and Device Wipe: Enterprise wipe (business data wipe) or device wipe (factory reset) the device.
CAUTION |
The device wipe command performs a factory reset of a selected device or devices. Data loss occurs if a device wipe command is sent to a device. Do not select this feature unless you know that a device must be factory reset. Use cases for the device wipe feature include stolen company devices, company devices returned to IT after employees leave the company, transitioning a device in inventory to a new employee, and so on. |
- Change Organization Group: Change the OG to a different OG within your hierarchy.
- Manage Tags: Enable advanced filters within searches.
Task 2: Access the Workspace ONE UEM Monitor
- On the Workspace ONE UEM console menu bar, verify that Student{labid} is selected from the Organization Group drop-down menu.
- In the navigation pane on the left, select Monitor > Overview.
- In the upper-right corner of the page, click the layout icon to switch between Tabular View or Chart View.
- Scroll down the page and review the telemetry data for Devices, Compliance, Profiles, Apps, Content, Email, and Certificates.
NOTE |
Each item is hyperlinked to respective devices, which are linked to a filtered Devices List View. |
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